Returns & Exchanges
At IQUNIX, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery in their original packaging.
Initiate a Request
Contact our support team at support@iqunix.store with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the item in its original packaging, including all accessories, manuals, and protective materials to ensure the product is not damaged during transit.
Ship the Item
Affix the provided shipping label or use a trackable shipping service to send the package to our designated return center.
Inspection and Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing